1. What types of clothing do you offer at Enchanted Wardrobe?

At Enchanted Wardrobe, we offer a wide range of women’s apparel, including dresses, tops, skirts, pants, jackets, and accessories. Our collection features both timeless classics and the latest trends, designed to suit various occasions and personal styles.

2. How do I find my size?

We provide a detailed size guide on our website to help you find the perfect fit. Measure yourself according to the guide and compare your measurements with our size chart. If you're between sizes, we recommend choosing the larger size for a more comfortable fit.

3. Can I return or exchange an item?

Yes, we offer a return and exchange policy. If you’re not completely satisfied with your purchase, you can return or exchange items within 30 days of receipt. Please ensure that items are in their original condition, with tags attached. For full details on our return policy, visit our Returns & Exchanges page.

4. How long does shipping take?

Shipping times vary depending on your location and the shipping method chosen. Generally, standard shipping takes 5-7 business days, while expedited shipping can arrive in 2-3 business days. You will receive a tracking number via email once your order has been shipped.

5. Do you offer international shipping?

Yes, we ship internationally. Shipping costs and delivery times will vary depending on your location. During checkout, you can see the available shipping options and costs for your address.

6. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or through the carrier’s tracking page.

7. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed through a secure payment gateway to ensure your information is protected.

8. Are your products sustainable?

We are committed to sustainability and strive to offer eco-friendly options within our collection. We prioritize working with brands and suppliers who share our commitment to environmental responsibility. Look for our sustainability label for products that meet these criteria.

9. How can I contact customer service?

You can reach our customer service team via email at support@enchantedwardrobe.com or by using the contact form on our website. Our team is available to assist you with any questions or concerns from Monday to Friday, 9 AM to 6 PM (EST).

10. Do you offer gift cards?

Yes, we offer gift cards in various denominations. They can be purchased on our website and used towards any purchase at Enchanted Wardrobe. Gift cards are a perfect way to share the magic of our collection with friends and family.